PixelPlay Pro™

Shipping time is between 7-21 days, depending on the country.

All unused items can be returned within 30 days of receipt.

If the customer refuses the package at delivery we may charge a return shipping fee.

We do not accept refunds for used products. Used products will be mailed back to the sender and no refund will be issued. Any signs of wear or removal of parts including foil and tags will result in refusal of your return.

Nintendo DS (NDS):

• When running NDS games press L2 or R2 to switch screens.
• Save games on the NDS and other consoles by clicking both joysticks and then clicking “A” on save state. 
• To load games, click both joysticks and then click “A” on "Load state".
• You can also access NDS cheats from the same menu
• Use the right joystick as the Stylus for the NDS and click on the right joystick to interact with the Stylus.

General Consoles (PSP, N64, PS1 ETC):

• Exit games with: SELECT + START
• Some consoles SAVE with: SELECT + R1
• Some consoles LOAD with: SELECT + L1
• You can also SAVE/LOAD by clicking both joysticks -> Choose a save slot and tap B -> Anytime you would like to load a game, click both joysticks again -> tap B on the load state!

Operations with the Plus cards are a little different.

Plus Cards:

• Exit game: FN + START or click both joysticks and exit game
• SAVE: FN + R1 to SAVE
• LOAD: FN + L1 to load 
• NDS: L2 or R2 to switch screens
• NDS: Click both joysticks to access cheats, save, AND LOAD

1.⁠ ⁠Ensure that you are using the cable given to you in the box. Using any other cables that are not USB-C to USB-A can mess up the device. These steps are explicitly listed on the product page as a warning!

2.⁠ ⁠Try removing the SD card and inserting it again to reset the system

3.⁠ ⁠Because of the large volume of games, the single SD card may struggle with handling the load. Users experience better gameplay when they use two SD cards and import their own ROMs into the secondary card.

If you have an issue with the Plus card, please follow this tutorial to fix it:

1. Email us to download the latest kernel files

2. Insert the Plus card into your computer with a SD card reader

3. Click on the BOOT (R:) application on your PC

4. Add the two files to the directory and make sure you REPLACE the current files.

5. Insert your card back into your console and it should work!

Yes! The arkOS system allows for unlimited handheld game installations - as long as you have storage space.

1. Take the micro SD card out of the console and insert it into the card reader

2. Insert the card reader into your PC/Laptop

3. Visit a site like CDRomance to download your preferred game/ROM

4. Make sure that the ROM file is unzipped and extracted

5. Drag the ROM file to the appropriate game folder (Ex: Donkey Kong.z64 goes into the "n64" folder

6. Enjoy your games!

The console comes pre-installed with 15,000 games, just turn it on and get playing

The system is built with a quad-core processor; in other words, you can expect smooth and fast gaming with excellent image quality!

You may have to tweak some settings to get optimal performance for more demanding games.

You can connect the console to an android device to give it WiFi and Bluetooth connectivity.

Ask us for guides and info!

We advise everyone to use the charging cable that came with the device! Using more powerful chargers can break the system!

With the console SD card:

To save games press Select + R1. To load saved games press Select + L1

With the Plus SD cards:

To save games press FN + R1. To load saved games press FN + L1

Yes! See the Game List tab!

Some popular games are:

Aladdin, Aero the Acro-Bat, Aero Fighters, Alien Syndrome, Arkanoid: Doh It Again, Assassin's Creed: Bloodlines, Batman, Beauty and the Beast, Bomberman Portable, Captain America and The Avengers, Castlevania: Dracula X Chronicles, Crash Bandicoot, Darius Twin, Def Jam: Fight for NY – The Takeover, Demon's Crest, Donkey Kong 3: Dixie Kong's Double Trouble, Dragon Ball Z: Shin Budokai 2, Dragon Quest VI, Dynamite Headdy, Final Fantasy Tactics, Final Fantasy VI Advance, Final Fantasy VII, FIFA Street 2, Ganbare Goemon, Ghost Chaser Densei, God Eater Burst, Grand Theft Auto: Chinatown Wars, Grand Theft Auto: Vice City Stories, Guilty Gear Judgment, Hoshi no Kirby 3, Indiana Jones' Greatest Adventures, Initial D: Street Stage, International Superstar Soccer Deluxe, Kingdom Hearts: Birth by Sleep, Knights of the Round, Lady Stalker, Legend of Zelda: A Link to the Past, LocoRoco, Madden NFL 2002, Mario Kart DS, Mega Man Maverick Hunter X, Mega Man X2, Metal Slug Anthology, Mortal Kombat, Mortal Kombat II, Mortal Kombat 3 Ultimate, Mortal Kombat Trilogy, Namco Museum, Naruto Shippuden: Ultimate Ninja Impact, Need for Speed: Most Wanted, Ninja Cop, Oddworld: Munch’s Oddysee, Onimusha Tactics, Patapon, Phalanx, Pokémon Emerald, Pop'n TwinBee: Rainbow Bell Adventures, Prehistorik Man, Pro Evolution Soccer 2021, Ridge Racer, Rockman & Forte, RPG Estpolis Denki 2, RPG Last Bible 3, RPG Seiken Densetsu 2, RPG Tenchi Wo Kurau – Sangokushi Gunyuden, RPG Torneco no Daibouken – Fushigi no Dungeon, RPG Yokoyama Mitsuteru Sangokushi, RPG Ys 5 Expert, SD Hiryu no Ken, Sonic the Hedgehog, Soul Calibur: Broken Destiny, Spider-Man 2, Street Fighter II, Street Fighter II Turbo, Street Fighter Alpha 3 Max, Super Bomberman 3, Super Mario 64, Super Mario All-Stars, Super Mario World, Super Punch-Out!!, Tetris Attack, TMNT: Teenage Mutant Ninja Turtles, Top Gear 2, Virtua Tennis 3, Yoshi's Island, Zombies Ate My Neighbors. etc.

1. Connect your console to an android with Wifi connection and turn on USB tethering. You can also use a Wifi dongle for this step

2. On the console, select "options" and then select "update"

3. Follow the instructions on the interface and select confirm/ok

4. Your firmware will start updating, give it a few minutes, the console will restart when it's done

5. If your games disappear after the update, go to "options" -> "switch to main SD for ROMS" -> then switch back to SD1 and SD2 for ROMS.

For stock card:

Press SELECT and START at the same time twice to exit your game!

For Plus cards:

Press FN and START at the same time twice to exit your game!